The private touch for which this trade was once recognized seems to have all however disappeared. This could be evidenced in limiting the shopper expertise to the time spent on a flight or within the lodge room and decreasing options to restrict prices versus adding services to build Leisure higher intimacy and connection with the brand. Airlines are seen as nickel-and-diming customers for essentials—corresponding to checked baggage and snacks—that had been, until just lately, free. Hotels are similarly removing facilities together with mini-bars and room service.
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